Dear Ms. Thompson,
I'm applying for the Receptionist position at Carter & Wells Law Group. For the past three years I've been the first person clients see at Greenfield Accounting, and I know the front desk sets the tone for the whole office. I'd like to bring that experience to your team.
At Greenfield I run a front desk that handles about 60 calls and 20 walk-in visitors a day, and during tax season it's often twice that. I answer a six-line phone system, manage the calendars of four partners in Outlook, and book client meetings so no one is double-booked. I also sign for deliveries, order office supplies within a monthly budget, and keep the conference rooms ready for meetings.
Confidentiality is part of the job. Our clients share tax returns and financial records, so I'm careful with what's on my screen, what's left on the desk, and what I say on the phone in the lobby. I understand a law firm handles information that's just as sensitive.
I'm organized when things get busy. Last tax season I set up a simple check-in sheet and text reminders for appointments, and our no-shows dropped noticeably. I'm comfortable with Microsoft 365, I type 65 words per minute, and I learn new software quickly.
Your posting mentions greeting clients and supporting the office manager with scheduling and filing. Those are the things I do every day, and I'd be glad to talk about how I can help Carter & Wells run smoothly.
Thank you for your time and consideration.
Sincerely, Emily Chen